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Consumer News Headlines - Product Quality & Customer Service Standards

SAA makes travel stress free for pets

1 December 2016, 10:05 am

Do you fancy giving your pet a comfortable and safe ride in air transit? SAA might just have the sol...............

Read More: News on IOL / Author - Dineo Faku / South African Airways /

Price freeze introduced by kulula.com

1 December 2016, 10:04 am

We have all frustrating moment when you are booking a flight online and you find a fare that’s a r...............

Read More: News on IOL / Kulula.com /

Here is 12 items that you will need in an emergency to survive an SA holiday road trip

17 November 2016, 9:49 am

The long anticipated December/January holidays are upon us and the roads across the country will be ...............

Read More: News on Wheels24 / Author - Janine Van der Post / /

Six top tips for flying with kids

17 November 2016, 9:28 am

Lots of us are planning some well earned family time as the December holidays loom. Reconnecting wit...............

Read More: News on IOL / /

Seven top tips for care free summer driving

9 November 2016, 3:12 pm

Are you thinking of taking a road trip this summer? Perhaps heading to the beach or even just to vis...............

Read More: News on IOL / /

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Fraudulent flight booking charges.

5 December 2013, 3:45 pm

Thanks for the purchase! Booking number: ZYH378 Your credit card has been charged for $391.62. ...............

Read More: Complain / South African Airways /

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'Cheapest flights in SA by far!'

26 July 2013, 8:31 am

Skywise, the new low-cost airline set up by the former founders of 1time Airline, expects to begin o...............

Read More: Reviews on iafrica.com / Author - Nicky Smith / Skywise Airline South Afica /

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Articles - Consumer rights and Customer Protection

Tips on how to live in the dark

12 December 2014, 10:50 am

You should be bracing yourself; you are going to be living in the dark for at least the next two yea...............

15 Customer service skills for every employee to k

11 September 2014, 2:07 pm

There are certain customer service skills that every employee must master if they are forward-facing...............

8 tips on how handle negative social media review

21 July 2014, 7:41 am

Not all your customers will leave a positive review about your company. Here are 8 tips to help you ...............

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