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Consumer News Headlines - Product Quality & Customer Service Standards

NSFAS wants University to urgently recoup R14m deposit
30 August 2017, 3:31 pm
The National Student Financial Aid Scheme (Nsfas) has requested the Walter Sisulu University managem...............
Read More: News on EWN / /
ABSA ATMs upgraded with personalized services
14 June 2017, 7:53 am
ABSA is making ATM interactions more convenient, quicker and smarter with personalized services. The...............
Read More: News on MyBroadband / Absa South Africa /

Moody’s is placing SA on downgrade review as S&P took action
4 April 2017, 8:53 am
Moody’s Investors Service that is rating South Africa’s investment grade at two levels above jun...............
Read More: News on Fin24 / /
Seven tips to help you to save on your car insurance premiums
19 December 2016, 9:53 am
While also dealing with stretched budgets, South African consumers might be finding it more difficul...............
Read More: News on BusinessTech / Old Mutual South Africa /
Fingerprints are the new PIN
2 December 2016, 11:20 am
Most banks in SA can access the Home Affairs National Identification System (HANIS) to confirm the i...............
Read More: News on BusinessTech / Author - Vicky Sidler / /
Consumer Comments - Complaints, Recommendations, Suggestions and Customer Service
One employee can make or break a Brand reputation.
15 April 2015, 8:19 am
It is normally with a rather disgruntled feeling that I visited my bank and phoning them felt so imp...............
Read More: Recommendation / Author - Neels Snyman / Absa Lichtenburg /
Moving from First National bank to Absa Business bank, what a pleasure...
1 April 2015, 3:01 pm
It is not often that customers will comeback after the sale were concluded to say thank you. The ser...............
Read More: Recommendation / Absa Lichtenburg /
Wonga
5 December 2014, 12:00 am
I made a loan with Wonga a few times and this month unforeseen circumstances came along my way that ...............
Read More: Complain / Wonga /
Customer Care with a don't-care-attitude
30 January 2014, 12:00 am
I made a call to Absa's customer care number to request documents I need for our company. The operat...............
Read More: Complain / Absa South Africa /
Customer Care Centre that really do care
23 January 2014, 4:05 pm
I had a bad experience with one of your rival bank's customer care line today. How refreshing it was...............
Read More: Recommendation / Standard Bank South Africa /
More Complaints, Recommendations and Suggestions ...................
Consumer Reviews - Specialist Product & Service Reviews, Consumer Opinions and Market Research
The advantages and disadvantages of going under debt review
11 August 2017, 4:05 pm
“However, customers need to be aware of the restrictions as well as the likely costs before automa...............
Read More: Reviews on Just Money / Author - Alina Hardcastle / /
Discover Unlimited Potential with DIPESA.
10 February 2016, 9:15 pm
DIPESA provides you with opportunity. The opportunity to own a home-based business without the la...............
Articles - Consumer rights and Customer Protection
Tips on how to live in the dark

12 December 2014, 10:50 am
You should be bracing yourself; you are going to be living in the dark for at least the next two yea...............
15 Customer service skills for every employee to k
11 September 2014, 2:07 pm
There are certain customer service skills that every employee must master if they are forward-facing...............
8 tips on how handle negative social media review

21 July 2014, 7:41 am
Not all your customers will leave a positive review about your company. Here are 8 tips to help you ...............